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Customer Service
At Rodale, we take customer satisfaction seriously. That's why we strive to maintain the highest possible level of customer service. We've tried to address many of your customer service needs directly on our Web site, so please take a moment to visit Rodale Books, Magazines, and Online Subscription Sites, for answers to many of our frequently asked questions.
We want to make it easy for you to contact us! See the information below to reach us.
RODALE BOOKS
If you have questions, please visit Rodale Books Customer Service for answers to our most frequently asked questions.
Book Returns: If you need to return a book, please visit www.rodalereturn.com and complete the form to receive your return label. If you need to cancel your order, please see below to select the best way for you to contact us.
| Customer Service Phone Number |
Customer Service E-mail Address |
Online Self-Service Customer Service |
Customer Service Mailing Address |
| 800-848-4735 | customer_service@rodale.com | Rodale Books Customer Service Rodale Returns Rodale Payments |
Customer Service 400 South 10th Street Emmaus, PA 18098 |
RODALE MAGAZINES
To change, renew, make a payment or cancel your subscription, see the information below for our contact information. You can contact us via e-mail, mail, phone or online. If you have questions, please visit Magazine Customer Service for answers to our most frequently asked questions.
| Customer Service Phone Number |
Title | Customer Service E-mail Address |
Online Self-Service Customer Service |
Magazine Web site |
Customer Service Mailing Address |
| 800-666-2806 | Bicycling | bkecustserv@rodale.com | bicycling.com/customer-service | Bicycling | Customer Service 400 South 10th Street Emmaus, PA 18098 |
| 800-666-2303 | Men's Health | hlhcustserv@rodale.com | menshealth.com/customer-service | Men's Health | |
| 800-666-2206 | Organic Gardening | ogdcustserv@rodale.com | organicgardening.com/customer-service | Organic Gardening | |
| 800-813-8070 | Prevention | pvncustserv@rodale.com | prevention.com/customer-service | Prevention | |
| 800-666-2828 | Runner's World | rwdcustserv@rodale.com | runnersworld.com/customer-service | Runner's World | |
| 800-816-4735 | Running Times | rntcustserv@rodale.com | runningtimes.com/customer-service | Running Times | |
| 800-324-1731 | Women's Health | wmhcustserv@rodale.com | womenshealthmag.com/customer-service | Women's Health | |
| 866-387-0509 | All Magazine Titles | magcustserv@rodale.com | n/a |
RODALE ONLINE SUBSCRIPTION SITES
If you have questions, please visit Rodale's Online Subscription Service Customer Service for answers to our most frequently asked questions. We want to make it easy for you to contact us! See the information below to reach us by phone, e-mail, mail, or online self-service. You can complete many requests yourself by visiting our online self-service customer service. Here you can: cancel your membership, get an account summary, make a payment, and renew your membership.
| Customer Service Phone Number |
Title | Customer Service E-mail Address |
Online Self-Service Customer Service |
Online Subscription Site | Customer Service Mailing Address |
| 888-994-4734 | Abs Diet Online | customerservice+ADO@genesant.com | Log in to your account and click on "MY ACCOUNT." |
absdietonline.com | Customer Service 400 South 10th Street Emmaus, PA 18098 |
| 888-994-1307 | Men's Health Personal Trainer | customerservice+MHPT@genesant.com | mhpersonaltrainer.com | ||
| 888-994-9627 | Prevention Flat Belly Diet | customerservice+FBD@genesant.com | flatbellydiet.com | ||
| 877-429-3535 | Runner's World Challenge | Customer_service@ runnersworldchallenge.com |
runnersworld.com/challenge | ||
| 888-994-3457 | Women's Health Personal Trainer | Customer_service@ customerservice+WHPT@genesant.com |
womenshealthpersonaltrainer.com | ||
| 866-387-0507 | Runner's World Smart Coach Plus | CustservRWSCP@ rodale.com |
rwsmartcoach.com |
RODALE PREFERENCE CENTER
What if I don't want commercial/promotional e-mail from Rodale?
If you do not want to receive commercial/promotional e-mail from Rodale, please let us know by utilizing the unsubscribe option available on e-mail communications, or you can manage your e-mail preferences at the Rodale E-mail Preference Center. Here you can change your newsletter and special offers preferences for all of Rodale's publications and online sites.
RODALE INC. PRIVACY RIGHTS
What is your policy concerning mailing lists?
We believe in honoring our readers' privacy wishes. Rodale readers can decide at any time whether they wish to have their names on a list used to promote Rodale books and magazines, or on any Rodale list used by other companies to promote appropriate products and services. Our customer satisfaction representatives are trained to give privacy-related correspondence the highest priority, and to make sure the customer's wishes are reflected in all our customer service operations as soon as possible. To read our complete Privacy Rights, please click here.